Privacy policy

1. Introduction At Berstoun Real Estate Agency LLC In Dubai, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). This Privacy Policy governs our actions concerning the collection, use, and disclosure of Personal Information in the context of our investment services at [real-estate.berstoun.com].

Our privacy policy aligns with the principles set forth in the laws of the United Arab Emirates and DIFC English law.

2. Identifying Purposes We collect, use, and disclose Personal Information to provide you with the investment services you have requested and to offer additional products and services that we believe may be of interest to you. The purposes for which we collect Personal Information will be clearly identified before or at the time of data collection.

3. Consent By filling out and submitting forms on our website, you explicitly consent to the collection, use, and disclosure of your Personal Information for the purposes described in this Privacy Policy, including communication with you for marketing and information-sharing purposes. Knowledge and consent are vital for the collection, use, or disclosure of Personal Information, except where required or permitted by law. Providing us with your Personal Information is always your choice. However, please be aware that your decision not to provide certain information may limit our ability to provide you with our products or services.

4. Limiting Collection We will only collect Personal Information that is necessary for the purposes we have identified.

5. Limiting Use, Disclosure, and Retention Personal Information may only be used or disclosed for the purpose for which it was collected unless you have provided consent or when required or permitted by law. We will retain Personal Information for the duration necessary to fulfill the purpose for which it was collected or as required by law.

6. Accuracy We are committed to maintaining Personal Information in an accurate, complete, and up-to-date form, as required to fulfill its intended purposes.

7. Safeguarding Customer Information We implement appropriate security safeguards to protect Personal Information, considering its sensitivity. We take all reasonable precautions to safeguard your Personal Information from loss, unauthorized access, or disclosure.

8. Openness We will provide you with information about our policies and practices concerning the management of your Personal Information.

9. Customer Access Upon your request, you will be informed about the existence, use, and disclosure of your Personal Information and will be granted access to it. You may verify the accuracy and completeness of your Personal Information and request amendments as necessary.

10. Handling Customer Complaints and Suggestions For any questions or inquiries regarding our privacy policy or practices, please contact us at Berstoun Real Estate Agency LLC, Concord Tower, 10th Floor, Media City, Dubai United Arab Emirates Phone:+971 52 1263567 Email: real-estate@berstoun.com

10. Handling Customer Complaints and Suggestions For any questions or inquiries regarding our privacy policy or practices, please contact us at: Berstoun Real Estate Agency In Dubai Unit GV-00-10-07-OF-02, Level 7, Gate Village Building 10, Dubai International Financial Centre, Dubai, United Arab Emirates Phone: +971 52 1263567 Email: [email protected]

11. Data Security and Breach Notification
We take data security seriously and have implemented robust security measures to protect your Personal Information. In the unlikely event of a data breach, we will adhere to legal requirements and promptly notify affected individuals and authorities as required by the laws of the United Arab Emirates and DIFC English law

12. Third-Party Disclosure
We do not sell, trade, or transfer your Personal Information to third parties unless we obtain your explicit consent or are required to do so by law. We may, however, share your information with trusted third parties, such as service providers, who assist us in operating our website or conducting our business, with the understanding that they will protect your data in accordance with applicable privacy laws.

13. Governing Law and Jurisdiction
This privacy policy is governed by the laws of the United Arab Emirates and DIFC English law. Any disputes arising from this policy or our use of your Personal Information shall be subject to the exclusive jurisdiction of the relevant courts in the United Arab Emirates.

14. Updates to Privacy Policy
We reserve the right to update or modify this privacy policy to reflect changes in our practices and legal requirements. Any updates will be posted on our website, and it is your responsibility to review these changes periodically. Your continued use of our services constitutes your acceptance of the updated privacy policy.

15. Contact Information
For privacy-related inquiries, complaints, or requests regarding your Personal Information, please contact our Data Protection Officer at the following address: Berstoun Real Estate Agency LLC, Concord Tower, 10th Floor, Media City, Dubai United Arab Emirates Phone: +971 52 1263567 Email: real-estate@berstoun.com

Additional Information Cookies A cookie is a small computer file or piece of information that may be stored on your computer's hard drive when you visit our websites. We may use cookies to enhance our website's functionality and provide visitors with a tailored online experience.

Other Websites Our website may include links to third-party sites that are not governed by this privacy policy

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